Digital Communications Specialist/Manager (Washington, DC)
The Council seeks a candidate who is committed to the goals of the organization and can bring experience in digital communications, primarily with information technology and social media. We seek a candidate who will serve as a key member of the leadership team to develop mid- to long-term strategies in communications and work closely with staff and board leadership in the implementation of development plans.
This position offers an opportunity to make an impact in a growing non-profit and an opportunity to network with prominent leaders at the forefront of U.S.-Japan relations. Fluency in English is required and Japanese language proficiency is desirable.
- Write and create engaging content including short videos interviews, motion-graphic pieces, topical articles and more for the website and bi-monthly e-newsletters.
- Improving web presence through engaging visuals and layout, supported by tools like Google Analytics to assess and improve user experience.
- Manage the back-end of the Council’s public website including the Content Management System (CMS), domain names, CSS, etc.
- Manage the back-end of salesforce.com.
- Develop and execute a social media marketing strategy across the Council’s Facebook, Twitter and LinkedIn accounts and carefully monitor analytics to measure results.
- Create online event registration and donation pages and administer online surveys.
- Develop and implement A/V and social media plans to support programs and events, including multi-day, off-site conferences.
- Manage all photography and videography including photographing events, contracting professional photographers/videographers for the Annual Conference, coordinating photography at regional USJC events and editing and uploading all photos to the Council’s online galleries.
- Manage merchandise and signage for organization
- Support communications and marketing efforts related to the TOMODACHI Initiative.
- Provide basic software program training to staff as needed (e.g. – Dropbox, NationBuilder, salesforce) and evaluate and purchase new software programs as needed.
- Design Annual Report and Conference Program; create graphics, logos, style sheets, fliers, invitations, fact sheets and more.
- Provide general support for tech matters to the USJC staff, including those based in Tokyo, California and Hawaii.
- Introducing new software solutions to support communications, programs, event planning, development, and membership management.
For a full list of responsibilities, please view the job announcement.
- 2-3 years media/communications/web experience
- A Bachelor’s degree in digital communications, IT or other related field
- Strong written and verbal communication skills
- Expertise in creating content for online media including web sites, videos, infographics, photography, etc.
- Web content development skills: Basic HTML, CSS; experience publishing and updating web content using Content Management Systems (CMS)
- Experience using Facebook, Twitter, Instagram, LinkedIn and other social media platforms for professional purposes
- Understanding of web and social media measurement and analytics
- Experience creating e-newsletters using programs such as NationBuilder, Constant Contact, Mailchimp, Wired for Change or Vertical Response
- Microsoft Office and Google application skills (Word, Excel, Publisher, Google documents, analytics, etc.)
- Ability to manage multiple projects and meet deadlines with attention to detail
- Experience with graphic design software such as Adobe InDesign, Adobe Photoshop and Microsoft Publisher
- Interest in and experience with U.S.-Japan relations
- Experience with online databases (preferred)
- Fluent written Japanese (preferred)
How to Apply
Candidates should provide a cover letter, resume and 2-3 professional references to HR@usjapancouncil.org. Please make sure you submit all necessary information and documents. Successful candidates will be requested back for a phone or in-person interview.
Annual salary will be dependent on experience. The U.S.-Japan Council does not sponsor visas to work in the United States or fund relocation. It is preferable that the candidate reside in the greater Washington, D. C. area but consideration will be given to candidates that reside in another part of the United States.