Membership Coordinator (Washington, DC)

(Click here to download a PDF version of the job announcement.)

The U.S.-Japan Council seeks a candidate who is committed to the goals of the organization and can bring enthusiasm and commitment to membership coordination and regional programming support. This position offers an opportunity to make an impact in a growing non-profit and an opportunity to network with prominent leaders at the forefront of U.S.-Japan relations. Fluency in English is required and Japanese language proficiency is desirable.  

The Membership Coordinator reports to the Director of External Relations while also collaborating with all other departments, including Communications, Development, Programs, and Finance.   

 

Responsibilities

  • Coordinate USJC membership nomination and intake processes, documenting information on USJC’s database, including updating contact and development profiles.
  • Oversee renewal process, including outreach, tracking and documenting finances received in database, followed by monthly reconciliations with USJC Finance and Development Teams.
  • Support the USJC Membership Committee and Regional Leadership. 
  • Track and support USJC regional events with planning, marketing, and finances of the various activities. 
  • Through membership, regional and program support, enhance awareness and understanding of the USJC mission, goals, and success stories that demonstrate the benefit of the Council.
  • Assist in the planning of the USJC Annual Conference Member’s Day, creating the necessary documents, and on-site support.
  • Field questions from members, staff and general public about membership and regional activities.
  • Assist with other administrative and office responsibilities as needed. 

 

Qualifications

  • Bachelor’s degree (required).
  • Fluency in English (required) and Japanese (preferred).
  • Experience in membership, sales, or customer service (preferred).
  • Experience with the following computer tools and applications: Database management software (e.g. Salesforce), application management software (e.g. Wufoo), Microsoft Office Suite (specifically Microsoft PowerPoint, Excel, and Word) (preferred).
  • Excellent written and oral capabilities and effective interpersonal communication skills, including sensitivity and diplomacy in communicating with a wide range of constituencies in a diverse community.
  • Strong organizational skills, attention to detail and the ability to work independently under deadlines and manage multiple priorities in a fast-paced work environment. 
  • Sensibility to maintain confidentiality of work-related information and materials.
  • Interest in U.S.-Japan relations.
  • Positive attitude and flexibility.


How to Apply

Candidates should provide a cover letter, resume and 2-3 professional references to hr@usjapancouncil.org. All necessary information and documents must be provided. This position is available for immediate hire.  Successful candidates will be requested for a phone or in-person interview. 

Annual salary will be based on experience and qualification of the candidate.  The U.S.-Japan Council does not sponsor visas to work in the United States or fund relocation. 

 

The U.S.-Japan Council is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.

U.S.-Japan Council

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