Regional Manager, Southern California
The U.S.-Japan Council (USJC) has experienced exceptional growth and development over the past ten years as it has expanded its presence throughout the United States and Japan and seeks a Regional Manager who will report to the Director of External Relations, to support the organization’s growing outreach and engagement efforts. The position will be based in Los Angeles, CA, and will initially cover the local Southern California region and then expand to cover the wider west coast regions, and other regions as needed.
The Regional Manager, Southern California will perform a wide variety of support to regional efforts in the areas of activities and events, outreach and engagement of local Council Leaders, sponsors, and supporters, and membership cultivation, as well as cross-department work related to programs, communications and development.
The U.S.-Japan Council will hold its 10th Annual Conference in Los Angeles in early November 2019 and this position will focus through the end of 2019 on supporting the Annual Conference. The broader goal of the position is to expand the organization’s external and internal connections and network in Southern California.
USJC Annual Conference, November 2019 Los Angeles, CA
- Support the Director of Program Development for conference planning, execution, and wrap-up through the end of 2019.
- Support the local conference Host Committee in areas of outreach, volunteer recruitment, networking dinners, and offsite trips.
- Assist the USJC Development and Executive staff and the Development Committee working on Southern California sponsorships for the 2019 AnnualConference.
- Liaise with and support a third-party conference management logistics contractor.
- Liaise with third-party conference vendors.
- Other duties appropriate to Southern California in support general regional work, outreach and engagement, membership and cross department work listed below.
Following the Completion of the 2019 Annual Conference the position will continue to work with the Southern California Region and expand support in other West Coast regions including the Pacific Northwest and the Southwest. USJC has staff in Northern California and the position will coordinate work with those staff as needed.
General Regional Work
- Work with regional leadership on establishment / refinement of regional activities and events.
- Continuous work with regional leadership on building a base of regional support for USJC.
- Develop and implement innovative new local leadership structures within regions.
- Provides programming and activity support for regions, with a focus on Southern California, Northern California, the Pacific Northwest and other regions.
- Communicate regularly with appointed regional chairs to provide guidance to regions.
- Participate in regional planning meetings as appropriate.
Outreach and Engagement of Council Leaders, Sponsors, Supporters
- Promote outreach and engagement strategies to assigned regions.
- Establish relationships with regional businesses, government, non-profits, and community leaders to develop new programming opportunities.
- Follow up on engagement of leadership program alumni in Council activities. (e.g., Japanese American Leadership Delegation, Asian American Leadership Delegation)
- Work with regional leadership in assigned areas to recruit high-quality members.
- Provide leadership in interpreting membership criteria.
- Ensure retention of engaged Council Leaders through quality membership experiences.
- Assist with planning and executing members-only programming at the Annual Conference (Member’s Day)
- Work collaboratively with Director of External Relations and Engagement and Regional Coordinator on member intake, database management, payment processing, renewals.
Cross Department Work – this position will work across the organization to ensure maximum integration of regional and membership engagement within the USJC Strategic Plan.
- Support Director of External relations with Regional Women in Leadership programming.
- Works with Program team to develop educational, networking and development activities tailored to regional interests, needs.
- Assures effective communication to members between Council and members (either via regional leadership and / or work with Communications team).
- Engage membership through social media, working with Programs and Communications teams
- Writes and submits copy for newsletter (as needed).
- Engage corporate partners and other donors as part of member strategy to increase value of corporate membership for donors.
- Work collaboratively with the Development team to identify and cultivate regional sponsors.
The position will report to and work with the Director of External Relations & work closely with the Membership Engagement & Regional Coordinator. The position will also work closely with the Director of Program Development in the first year to primarily support the 2019 Annual Conference in Los Angeles. The position will require travel in Southern California as well to other regions.
- Bachelor’s Degree is required.
- Minimum 3-5 years of experience in program support, membership, customer service or related areas required.
- Experience in and demonstrated effective in external relations and community engagement required.
- Extensive computer skills, including Microsoft Office (Word, Excel, PowerPoint) and experience working with salesforce or similar databases.
- Demonstrated effectiveness in working as a member of a team and developing effective working relationships with staff, members, donors, volunteers (Regional Chairs, Board), general public.
- Commitment to professional ethics in working with confidential, sensitive information.
- Strong critical thinking and problem-solving skills.
- Ability to work well under pressure multitask and meet deadlines. Detail-oriented and highly-organized.
- Excellent oral and written communication skills. Fluency in English required. Japanese language helpful.
The U.S.-Japan Council is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.
To apply, please send CV (resume) and cover letter to: firstname.lastname@example.org, subject line, Regional Manager, Southern California. Applications will be reviewed upon submission, with the intention to hire as soon as possible.